Onyx Studio 6

{"totalSize":2,"done":true,"searchRecords":[{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka25d000000XmWgAAK"},"Title":"Button Failure: All Portable Models","Id":"ka25d000000XmWgAAK","ArticleNumber":"000020498","Question__c":"Buttons unresponsive when plugged into a power source","Process__c":"If the buttons on your portable speaker are not working properly or are unresponsive while plugged into a power source, please try running the speaker on battery. If the buttons perform correctly while running on battery, this means your power supply is not providing enough current/amps. Be sure to use a power supply that has a rating equal to or greater than the amperage rating indicated in your product specs.","Answer__c":"If the buttons on your portable speaker are not working properly or are unresponsive while plugged into a power source, please try running the speaker on battery. If the buttons perform correctly while running on battery, this means your power supply is not providing enough current/amps. Be sure to use a power supply that has a rating equal to or greater than the amperage rating indicated in your product specs.","ArticleType":"How_Tos__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka25d000000XmboAAC"},"Title":"How to reset: Onyx Studio 5/6/7/8","Id":"ka25d000000XmboAAC","ArticleNumber":"000016907","Question__c":"How to reset: Onyx Studio 5/6/7/8","Process__c":"Press and hold the 'Volume +' and 'Bluetooth' buttons simultaneously for > 2 seconds (> 5 seconds for the Onyx Studio 8), until the speaker powers off.
The Onyx Studio is now reset to factory settings.","Answer__c":"Press and hold the 'Volume +' and 'Bluetooth' buttons simultaneously for > 2 seconds (> 5 seconds for the Onyx Studio 8), until the speaker powers off.
The Onyx Studio is now reset to factory settings.","ArticleType":"How_Tos__kav"}]}