AURA STUDIO 2

{"totalSize":14,"done":true,"searchRecords":[{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka25d000000XmLDAA0"},"Title":"Can I update the software on my Aura Studio 2?","Id":"ka25d000000XmLDAA0","ArticleNumber":"000027379","Question__c":"Can I update the software on my Aura Studio 2?","Process__c":"Yes,\n\nWhen an update is available, you will find this on the product website of the Harman Kardon Aura Studio 2, in Manuals and Downloads. You will need to connect your Harman Kardon Aura Studio 2 by USB, and run the software update from a compatible computer.","Answer__c":"Yes,\n\nWhen an update is available, you will find this on the product website of the Harman Kardon Aura Studio 2, in Manuals and Downloads. You will need to connect your Harman Kardon Aura Studio 2 by USB, and run the software update from a compatible computer.","ArticleType":"How_Tos__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka25d000000XmLMAA0"},"Title":"Can I use Dual Sound and Social mode at the same time on my Aura Studio 2?","Id":"ka25d000000XmLMAA0","ArticleNumber":"000027313","Question__c":"Can I use Dual Sound and Social mode at the same time on my Aura Studio 2?","Process__c":"No,\n\nWhen connected from multiple mobile devices ( up to 3 ) to one Harman Dual Sound enabled speaker, only the last one that connected will stay connected when enabling Harman Dual Sound. You can however connect from one mobile device to one of the 2 Harman Dual Sound enabled speakers, and activate Dual Sound afterwards. This will give you the option to interrupt the playback, in the same way as Social Mode works when connected to only one speaker.","Answer__c":"No,\n\nWhen connected from multiple mobile devices ( up to 3 ) to one Harman Dual Sound enabled speaker, only the last one that connected will stay connected when enabling Harman Dual Sound. You can however connect from one mobile device to one of the 2 Harman Dual Sound enabled speakers, and activate Dual Sound afterwards. This will give you the option to interrupt the playback, in the same way as Social Mode works when connected to only one speaker.","ArticleType":"How_Tos__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka25d000000XmP4AAK"},"Title":"Can Wireless dual sound be used in connection with other products?","Id":"ka25d000000XmP4AAK","ArticleNumber":"000025262","Question__c":"Can Wireless dual sound be used in connection with other products?","Process__c":"Wireless dual sound can be used to pair two speakers which has the wireless dual sound technology, Which are Aura Studio 2, GO+PLAY, Onyx studio 3, Onyx mini. Please note: Dual Wireless Sound only has the capability to connect no more than 2 speakers at a time.\n\nNOTE: The Onyx Studio 5, which also has Dual Wireless Sound, can NOT be used together with other products which feature DWS. Only 2 Onyx Studio 5's can pair with eachother.","Answer__c":"Wireless dual sound can be used to pair two speakers which has the wireless dual sound technology, Which are Aura Studio 2, GO+PLAY, Onyx studio 3, Onyx mini. Please note: Dual Wireless Sound only has the capability to connect no more than 2 speakers at a time.\n\nNOTE: The Onyx Studio 5, which also has Dual Wireless Sound, can NOT be used together with other products which feature DWS. Only 2 Onyx Studio 5's can pair with eachother.","ArticleType":"How_Tos__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka25d000000XlyzAAC"},"Title":"Does my speaker have an input selector, or are Bluetooth and AUX signals playing simultaneously?","Id":"ka25d000000XlyzAAC","ArticleNumber":"000021234","Question__c":"Does my speaker have an input selector, or are Bluetooth and AUX signals playing simultaneously?","Process__c":"Bluetooth keeps on playing, even if you connect something and play to the AUX input.\nBT keeps on playing, since it has first priority.\nIf you pause or stop BT play, any source playing to the AUX input will now be heard.\nIf you resume play on the BT source, it will take over, and the AUX source is no longer heard, but will of course keep on playing, since there is no way to send a pause or stop signal to the AUX source via the line cable.\nAll of this means that there is an input selector switch built into the device, controlled by the BT play function.","Answer__c":"Bluetooth keeps on playing, even if you connect something and play to the AUX input.\nBT keeps on playing, since it has first priority.\nIf you pause or stop BT play, any source playing to the AUX input will now be heard.\nIf you resume play on the BT source, it will take over, and the AUX source is no longer heard, but will of course keep on playing, since there is no way to send a pause or stop signal to the AUX source via the line cable.\nAll of this means that there is an input selector switch built into the device, controlled by the BT play function.","ArticleType":"How_Tos__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka25d000000XmLgAAK"},"Title":"Does the Aura Studio 2 support Harman Dual Sound?","Id":"ka25d000000XmLgAAK","ArticleNumber":"000027174","Question__c":"Does the Aura Studio 2 support Harman Dual Sound?","Process__c":"Yes,\n\nThe Harman Kardon Aura Studio 2 supports Harman Dual Sound. With this feature, you can connect 2 Dual Sound enabled speakers with eachother.","Answer__c":"Yes,\n\nThe Harman Kardon Aura Studio 2 supports Harman Dual Sound. With this feature, you can connect 2 Dual Sound enabled speakers with eachother.","ArticleType":"How_Tos__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka25d000000XmLTAA0"},"Title":"Does the Aura Studio 2 support Siri or Google Now?","Id":"ka25d000000XmLTAA0","ArticleNumber":"000027268","Question__c":"Does the Aura Studio 2 support Siri or Google Now?","Process__c":"Yes,\n\nWhen connected by Bluetooth from an iOS or Android device, pressing and holding the Bluetooth button for more than 2 seconds on the Aura Studio 2, the Voice Command will open ( iOS > Siri, Android > Google Now )","Answer__c":"Yes,\n\nWhen connected by Bluetooth from an iOS or Android device, pressing and holding the Bluetooth button for more than 2 seconds on the Aura Studio 2, the Voice Command will open ( iOS > Siri, Android > Google Now )","ArticleType":"How_Tos__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka25d000000XmLdAAK"},"Title":"Does the Aura Studio 2 support social mode?","Id":"ka25d000000XmLdAAK","ArticleNumber":"000027192","Question__c":"Does the Aura Studio 2 support social mode?","Process__c":"Yes,\n\nThe Harman Kardon Aura Studio supports Social mode. With this feature, you can connect up to 3 mobile devices simultaneously by Bluetooth. The last device to start playback will take over.","Answer__c":"Yes,\n\nThe Harman Kardon Aura Studio supports Social mode. With this feature, you can connect up to 3 mobile devices simultaneously by Bluetooth. The last device to start playback will take over.","ArticleType":"How_Tos__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka2Kd000000QfWvIAK"},"Title":"Factory Reset Procedure: Aura Studio Series","Id":"ka2Kd000000QfWvIAK","ArticleNumber":"000053668","Question__c":"Factory Reset Procedure: Aura Studio Series","Process__c":"

Aura Studio Series

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Note: This action will erase all settings and Bluetooth data from the device. You will be required to pair and connect to your devices again after this action is done. 

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Aura Studio, Aura Studio 2

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1. Turn the speaker ON
2. Press and hold the Volume (+) & Phone button for more than 5 seconds
3. All LED indicators will flash and the speaker will power off and be factory reset

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Aura Studio 3

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1. Turn the speaker ON
2. Press and hold the Light Effect button for more than 10 seconds
3. The speaker will power off and be factory reset

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Aura Studio 4

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1. Turn the speaker ON
2. Press and hold the Volume (+) & Bluetooth button for more than 5 seconds
3. The speaker will power off and be factory reset

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","Answer__c":"

Aura Studio Series

\n

Note: This action will erase all settings and Bluetooth data from the device. You will be required to pair and connect to your devices again after this action is done. 

\n

 

\n

\n

Aura Studio, Aura Studio 2

\n

1. Turn the speaker ON
2. Press and hold the Volume (+) & Phone button for more than 5 seconds
3. All LED indicators will flash and the speaker will power off and be factory reset

\n

\n

 

\n

\n

Aura Studio 3

\n

1. Turn the speaker ON
2. Press and hold the Light Effect button for more than 10 seconds
3. The speaker will power off and be factory reset

\n

\n

 

\n

\n

Aura Studio 4

\n

1. Turn the speaker ON
2. Press and hold the Volume (+) & Bluetooth button for more than 5 seconds
3. The speaker will power off and be factory reset

\n

","ArticleType":"How_Tos__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka25d000000XmLWAA0"},"Title":"How can I see which firmware version is installed on my Aura Studio 2?","Id":"ka25d000000XmLWAA0","ArticleNumber":"000027247","Question__c":"How can I see which firmware version is installed on my Aura Studio 2?","Process__c":"By pressing and holding the "Volume+" and "Bluetooth" button together for 5 seconds. A voice will say the version number.","Answer__c":"By pressing and holding the "Volume+" and "Bluetooth" button together for 5 seconds. A voice will say the version number.","ArticleType":"How_Tos__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka25d000000XmLLAA0"},"Title":"How do I change the volume on my Aura Studio 2?","Id":"ka25d000000XmLLAA0","ArticleNumber":"000027321","Question__c":"How do I change the volume on my Aura Studio 2?","Process__c":"You can change the volume on the Harman Kardon Aura Studio 2 by either using the volume control ( indicated with the + and - ) on the front of the Aura Studio 2. Alternatively, when connected by Bluetooth from a mobile device, you can change the volume from the mobile device. There are 32 steps in the volume","Answer__c":"You can change the volume on the Harman Kardon Aura Studio 2 by either using the volume control ( indicated with the + and - ) on the front of the Aura Studio 2. Alternatively, when connected by Bluetooth from a mobile device, you can change the volume from the mobile device. There are 32 steps in the volume","ArticleType":"How_Tos__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka25d000000XmLiAAK"},"Title":"How do I reset my Aura Studio 2?","Id":"ka25d000000XmLiAAK","ArticleNumber":"000027157","Question__c":"How do I reset my Aura Studio 2?","Process__c":"By pressing and holding the "Volume+" and "Handsfree" ( phone ) button together for 5 seconds. The Harman Kardon Aura Studio will power off, and is now reset back to factory defaults.","Answer__c":"By pressing and holding the "Volume+" and "Handsfree" ( phone ) button together for 5 seconds. The Harman Kardon Aura Studio will power off, and is now reset back to factory defaults.","ArticleType":"How_Tos__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka25d000000XmLfAAK"},"Title":"I cannot find my Aura Studio 2 in the HK Remote app","Id":"ka25d000000XmLfAAK","ArticleNumber":"000027178","Question__c":"I cannot find my Aura Studio 2 in the HK Remote app","Process__c":"The Harman Kardon Aura Studio 2 only supports Bluetooth. The HK Controller app only works with Harman Kardon products that have WiFi connectivity.","Answer__c":"The Harman Kardon Aura Studio 2 only supports Bluetooth. The HK Controller app only works with Harman Kardon products that have WiFi connectivity.","ArticleType":"How_Tos__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka25d000000Xm32AAC"},"Title":"Is it possible to clean the inside of the AURA?","Id":"ka25d000000Xm32AAC","ArticleNumber":"000034945","Question__c":"Is it possible to clean the inside of the AURA?","Process__c":"It is not possible to clean the clear dome of the AURA. The dome cannot be removed without damaging the product. The only solution if debris falls into the AURA is to try to shake it out through the bass tube. We cannot recommend using a vacuum cleaner to suck or blow through the bass tube.","Answer__c":"It is not possible to clean the clear dome of the AURA. The dome cannot be removed without damaging the product. The only solution if debris falls into the AURA is to try to shake it out through the bass tube. We cannot recommend using a vacuum cleaner to suck or blow through the bass tube.","ArticleType":"How_Tos__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka25d000000XmLYAA0"},"Title":"Which Bluetooth version does the Aura Studio 2 have?","Id":"ka25d000000XmLYAA0","ArticleNumber":"000027227","Question__c":"Which Bluetooth version does the Aura Studio 2 have?","Process__c":"The Harman Kardon Aura Studio 2 features:\nBluetooth v.4.1\nA2DP v.1.3\nAVRCP v.1.5","Answer__c":"The Harman Kardon Aura Studio 2 features:\nBluetooth v.4.1\nA2DP v.1.3\nAVRCP v.1.5","ArticleType":"How_Tos__kav"}]}